All Our Prices Include UK Mainland Delivery*
- Our Commitment To Fast & Efficient Delivery
- The Couriers & Delivery Services We Use
- Replacement Of Damaged Goods
- Returning Your Order
Our Commitment To Fast & Efficient Deliveryprintmaniac.co.uk knows that fast & efficient shipping is very important to you. We use tracked and market leading carriers. You can track you consignment here: DPD . Your tracking number is in the "Your Order Has Been Despatched" email which will be sent to you once the order is ready for despatch.
The Courier Services We Use
We use various couriers for our products they include (but not limited to):
All UK Mainland deliveries are sent via a Next Working Day service (between 8.30am & 5.30pm).
We only deliver to 1 UK mainland address for the prices quoted on all of our products.
Covered by our inclusive DPD Next Day Service.
Scottish Highlands Covered by our inclusive DPD 3 Day Service.
Northern Ireland, Channel Islands, Isle of Man, Scottish Islands & Scilly Isles are subject to a £22.95 surcharge (3 day service).
Isle of Wight is subject to a £21.85 surcharge.
Republic of Ireland £35.25 surcharge (3 day service).
If you require offshore, foreign or any kind of "Non Mainland" delivery please select the relevant delivery option or call before placing the order as this will be subject to a significant surcharge (as per DPD Standard Surcharge Rates).
You can track your consignment using the DPD website.
You can find your nearest DPD Depots for collection of failed deliveries or call 08445 560 560 (You will be connected to your nearest depot if you call from a landline) to arrange re-delivery (you will need your consignment number. you can get this from you despatch email).
Standard deliveries do not include: Saturdays, Sundays, Bank Holidays & National Holidays
You will be asked to sign for the shipment upon arrival, please check the item before signing, if you are unable to do this please sign for the item clearly writing above the signature "UNCHECKED". This is important because damaged goods will be claimed for under the DPD Terms of Carriage.
If you are not available to sign for item for the shipment the courier will leave a card, you will need to contact the courier by the telephone number on the card to arrange delivery (or collection from the local depot), after 3 days the item will be returned to us if no arrangements have been made for re-delivery or collection in this case you will be re-charged the initial delivery fee for the item to be resent.
Replacement Of Damaged Goodsprintmaniac.co.uk does everything possible to reduce the arrival of damaged goods, but from time to time damage occurs. In the 1st instance you must contact us by email info@PrintManiac.co.uk detailing the damage, please take a digital picture of the damage for our insurance and for any claims against the courier. Please do not dispose of the item as we may require its return (if return is required we will arrange return shipping.). Once we have been notified (and have received the images of the damage) we will replace the damaged goods as soon as possible.
Returning Your PrintEverything possible is done to ensure your expectations of our products are met and even surpassed upon delivery, if in the unlikely event that the item does not meet your expectations email info@PrintManiac.co.uk detailing the issue with the product we will issue a returns number as soon as possible, please repack the goods in its original packaging.
You will need to return the goods at your expense (if the fault is deemed to be ours, we will refund the initial cost of shipping to you as reimbursement. Please note you will only be reimbursed upto the maximum charge of shipping which we originally charged you).
*=1 UK Mainland Address Included